SyncUP DRIVE Legacy

4.7
19.8K reviews
500K+
Downloads
Content rating
Everyone
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About this app

"IMPORTANT NOTE: This app (SyncUP DRIVE Legacy) is only compatible with devices purchased before May 2022. This includes models 6200, 6500, and SD-7000T."

For additional information about T-Mobile SyncUP DRIVE please visit: https://www.t-mobile.com/offers/syncup

For further assistance with T-Mobile SyncUP DRIVE please visit https://support.t-mobile.com/community/contact-us/, reach out via Twitter to @tmobilehelp, call 611 or 1-877-746-0909.

The T-Mobile SyncUP DRIVE app helps you keep your family safe, secure and connected at all times. Get peace of mind about your cars and the people in them with T-Mobile SyncUP DRIVE.

NOTE: A SyncUP DRIVE OBD-II device, compatible vehicle, capable smartphone and data plan are required to install and use the T-Mobile SyncUP DRIVE app.
*** Now supports Hybrid vehicles. To check vehicle compatibility, please visit https://www.t-mobile.com/offers/syncup ***
T-Mobile SyncUP DRIVE provides seven categories of features for customers:
WI-FI HOTSPOT
Access America’s fastest nationwide 4G LTE network* from your in-car Wi-Fi hotspot
• Connect up to 5 devices to your in-car Wi-Fi hotspot
• Easily manage your in-car Wi-Fi hotspot and modify network details like SSID and password

FAMILY SAFETY
Keep an eye on your loved ones without creating dangerous distractions.
• GPS enabled to locate your vehicles in real-time
• Check the location and status of multiple vehicles without contacting the drivers
• Receive alerts when the driver or passenger are not wearing their seatbelts
• Create geofences to get notified when your vehicles arrive and depart from common locations

VEHICLE SAFETY
• With real-time vehicle notifications about car trouble, T-Mobile SyncUP DRIVE works like a virtual mechanic to help keep your family safe.
• Know your fuel level**, battery voltage, and brake fluid levels before you hit the road
• Get alerts when your car’s battery is getting low
• Understand what’s wrong with your car so you can take action
• Get safety recalls and technical service bulletins from the NHTSA
• Quickly find nearby mechanics to get the help you need

ROADSIDE ASSISTANCE
Need roadside assistance? We’ve arranged for Allstate Motor Club to get you help when you need it.***
VEHICLE SECURITY

Help keep your car secure, even when you’re not with it
• Never forget where you’ve parked again with GPS location and Google StreetView
• Get alerted if your parked car has been bumped or disturbed, or if your device has been unplugged
• Track your car’s real-time driving location if it’s been stolen

SMARTER DRIVING
Learn how to be a smarter, safer driver by analyzing your driving behavior
• Review your trips to understand how, when and where you drive
• Keep track of dangerous driving behavior like speeding, harsh braking and rapid acceleration
• Set speeding alerts to encourage safer driving
• Easily tag business trips and export them to CSV or PDF for easy expensing and tax purposes

SMALL BUSINESS FLEETS
Easily monitor the location and status of up to 24 vehicles from your smartphone
• Understand the health of your vehicles in real-time so you can make smarter business decisions
• Empower your team in the field with in-vehicle Wi-Fi hotspots
• Easily track your business trips for mileage logging and expensing
* Based on download speeds
** Fuel readings not available on all makes and models of vehicles
*** For more information on roadside assistance, please visit https://www.roadsidemobile.com/tac/tmobile. Roadside assistance is not eligible for use on commercial vehicles.
Updated on
Jun 29, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

4.7
19.3K reviews
Bruce Cohen
October 7, 2023
This app is extraordinarily unreliable. I have multiple units on it as a car rental agency. It loses cars regularly. I had a $12000 car stolen because of the failure of a unit. Onboarding is extremely difficult and painful, sometimes impossible. Customer service does the best they can, which often means nothing, because there are no tools to fix faulty software and equipment.
17 people found this review helpful
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A Google user
July 9, 2019
I've had this for almost 2 years. It worked almost perfectly that whole time. Following this latest update, I've had to uninstall the app and plan to cancel the service. As so many others have said, you ruined a product that worked fine by making it prettier while destroying functionality. Constant notifications (32 in the last 15 minutes) saying my car is traveling, at home, left home, at home, going over 79mph...all while it's off sitting right in front of me.
8 people found this review helpful
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T-Mobile USA
July 10, 2019
Hi Chris - sorry that you are running into issues. The issues you are outlining don't seem to stem from the app update but related to the data side which is dependent on our platform and device. Could you please reach out to us at sud-feedback@t-mobile.com so we can dive deeper into what you are experiencing? Thanks, SyncUP DRIVE Team
A Google user
May 3, 2019
Works great. Have a couple of suggestions: 1. Allow 'Disturbances' notification to be customized based on force. To be honest, not sure if this is possible, but if you get accelerometer type data then it should be. Basically, I live in Philly with on street parking and with Distburbances turned on I get like 10 notifications a day, just from people bumping my car when parking. I'd like to be able to adjust the sensitivity so those notifications won't go out, but if someone breaks a window or really hits my car I would get those notifications. 2. Allow choice between Enter/Exit Geofence notification. I don't care when my car enters the geofence. I only care if it exits so I know if my car is getting stolen. Currently there is no option for this, and the notification gets sent both when you Enter and Exit.
1 person found this review helpful
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T-Mobile USA
May 7, 2019
Hey John, thanks for taking the time to share your feedback and suggestions with us. There's a new version of the app coming soon which will bring some awesome new features and capabilities to SyncUP DRIVE. We know that you will love it!

What's new

SyncUp Drive Legacy is getting better!

We have updated our Privacy Policy and Privacy Notice.

Until next time,

SyncUP DRIVE Team
sud-feedback@t-mobile.com